Desk notes By David Krug 11 min read
Stop Pitching Publications. Pitch the Human With the Deadline.
Buildings do not file stories. People with deadlines file stories. If you do not know that person’s name, you are not pitching. You are broadcasting.
You sent the email to “tips@.”
You sent it to “newsroom@.”
You sent it to the editor-in-chief of a site that has 80 staff and one intern who actually opens mail.
Then you waited.
Nothing came back. You called that a media strategy.
It was not a media strategy. It was a letter to a building.
Buildings do not file stories. People with deadlines file stories. People with beats. People who already wrote the last six pieces in your category and are currently staring at an empty slot for Thursday.
If you do not know that person’s name, you are not pitching. You are broadcasting. Broadcasting is how press releases die. Pitching is how a sentence with your name in it ends up in the body of a piece a buyer can click.
Look. The publication is a costume.
The masthead is useful. It tells you the neighborhood.
It does not tell you who is on tonight.
A site can have a finance vertical, a tech vertical, a health vertical, and a features desk that only does human interest on Sundays. Your “great fit for Forbes” email went to a person who covers private markets. You sell a scheduling tool for dental offices. That person deleted you before the second line because you pitched a costume, not a beat.
The reporter who would have taken it sits three Slack channels over. You never learned their name. You learned the domain.
That is why your open rate is a round number close to zero.
The test I use in under two minutes
Open Google.
Type this:
site:[publication.com] [your category] [expert OR said OR according]
Not your company name. The category. The job the buyer hired you to do.
You will get a list of actual articles. Open three. Look at the byline. Look at the last time that byline wrote something like this.
That byline is the human.
If the byline is “staff” or a wire credit, keep going. You want a person who has to fill a hole this week and already knows the vocabulary.
Now read the last piece. Not the headline. The third paragraph. That is where they put the expert. That is the slot you are trying to occupy.
If you cannot describe, in one sentence, why that slot could have been you, do not email them.
You are not ready. The story is not ready. Sending anyway is how you get quietly blocked.
What journalists actually open
I will not dress this up.
They open mail that does three things in the first five lines.
- Proves you read them.
- Hands them a fact they can use.
- Offers a human who will talk today.
That is the whole list.
They do not open “Hope this finds you well.”
They do not open “As a leader in innovative solutions.”
They do not open a 900-word release with the news buried under a quote from the CEO about culture.
They do not open a pitch that could have been sent to 200 other people by changing the first name.
If your first line works with the name removed, delete it. You wrote a flyer.
A first line that works looks like this.
“You wrote Tuesday that mid-market finance teams are drowning in close-cycle tools. We have the number on how many of those tools they actually log into after month two. [Name] can talk for 12 minutes this afternoon.”
See the shape.
You. Their piece. A fact. A person. A clock.
No mission statement. No product tour. No “thought you might be interested.”
Interested is their job. Your job is to make the next hour easier.
The deadline is the product
Reporters do not sit around waiting to be inspired by your roadmap.
They have a slot. The slot has a time. If you miss the time, the slot fills with someone else, a wire story, or a rewrite of yesterday.
That is why “we can do an interview next week after legal reviews talking points” is a no. You just told them you are slower than the hole they have to fill.
If you want in the piece, the human on the record has to be reachable on the same day the reporter asks the second question.
Not “we’ll circle back.”
Same day.
This is also why your 14-person approval chain is not a process. It is a veto on coverage. The story dies in Slack while a competitor with one named person and a cell number gets the quote.
You do not need a war room. You need a human with a last name who is allowed to speak.
Publications do not have beats. People do.
I keep seeing lists.
“Target list: TechCrunch, Wired, The Information, WSJ, Bloomberg, Forbes, Business Insider…”
That is a mood board. It is not a list.
A list is:
- [Name], who wrote the procurement roundup on March 3
- [Name], who covers vertical SaaS and asked on X last week about implementation failure rates
- [Name], who always needs a chart by Wednesday for the newsletter
Three humans. Maybe ten. Not 200 rows in a spreadsheet someone sold you as “media intelligence.”
The 200-row sheet is how retainers justify themselves. It looks like work. It produces work-shaped emails. It does not produce files.
A file comes from one person who already had the story and needed a fact.
Your job is to be that fact, with a pulse.
How to find the human without buying a $20,000 database
You already have the tools.
Google, as above.
The publication’s author page. Scroll. See the pattern. If they wrote four pieces on hospitals and one on crypto, they are not your crypto reporter. Do not “also include” them because the brand is famous.
Twitter / X. Search their handle plus the category. See what they complain about. Reporters complain in public about the exact hole they cannot fill. That complaint is a brief. Use it. Do not quote-tweet it with a sales link. Email like an adult.
Their last three pieces. Steal the structure, not the sentences. If they always open with a number, bring a number. If they always need a customer on the record, bring a customer. If they never write product launches, do not send a launch.
Muck Rack, LinkedIn, the byline link. Whatever gets you a name and a beat. The tool is not the point. The name is the point.
If your intern can do this in an afternoon, your $8,000-a-month “media relations platform” is a security blanket.
The email. Keep it ugly and short.
Subject line is the story, not your company.
Bad: “Introducing Nimbus // Q3 launch” Bad: “Quick question” Bad: “Follow up” Good: “The 40% of close tools nobody logs into after day 60” Good: “Your Tuesday piece — we have the number on actual usage”
Body, in order:
Line 1: the reference. Their piece, their beat, this week.
Line 2: the fact. One. That survives a second question.
Line 3: who will talk. Name, title, why they are not a press kit.
Line 4: the offer. Ten minutes. Data table. Customer. Chart. Whatever makes filing faster than saying no.
Line 5: how to reach you. Direct. Not an info@ that hits a ticket queue.
Then stop.
No attachments on the first mail unless they asked. A PDF is a chore. A link they can scan on a phone is a courtesy.
No “we also do” paragraph. That paragraph is how you talk yourself out of the slot.
If they want more, they will ask. That ask is the second question. Have the answer. Have the human. Have it today.
Follow up once. Then shut up.
You send it.
You wait a beat. Not ten minutes. A beat. For a daily, that might be later the same day if the news is moving. For a feature desk, that might be two days.
Then one follow-up. Three lines. The fact again. The human again. A clean out: “If the slot filled, I’ll leave you alone.”
Then you leave them alone.
A third email is how you become the person they filter. A fourth is how you become a story about PR people, which is not the story you wanted.
If they do not reply, they did not need you. That is data. Put it in the file and pitch the next human.
Volume of follow-ups is not persistence. It is noise with a calendar invite.
Persistence, for this work, means more desks, better facts, same discipline. Not six pokes at one inbox.
Why mass outreach can never carry a guarantee
This is the part that connects to money.
If you blast 2,000 addresses, you cannot promise a floor of qualifying placements. You can promise a dashboard. Dashboards are how people hide.
A floor — five, ten, twenty live URLs with your name in the body, real publications, ninety days, fee back if you miss — only works if someone is choosing desks on purpose.
Choosing desks means reading. It means killing stories that will not file. It means a named human. It means you do not send the same paragraph to a cyber reporter and a hospitality reporter because “coverage is coverage.”
Coverage is not coverage. A beat match is coverage. A costume match is spam.
I start two campaigns a week and turn the rest away because a floor is a promise. A promise needs a story that survives a second question. If I take twelve thin stories, I work for refunds. That is a bad business and a worse week for you.
The human with the deadline is not a tactic I bolted on. It is the only way the number in writing is honest.
What “relevant publication” actually means
People say DR. People say traffic. People say “tier one.”
Fine. Use a bar so you cannot get cheated. Live URL. Name in the piece. In the body. Outlets journalists already write for, with enough traffic that a search team will not laugh. Call it DR 50–95 and a real audience if you need a fence.
The fence is not the strategy.
The strategy is: would this reporter’s reader care, and does this reporter already write that sentence.
A trade site your buyer already has bookmarked will do more for a deal than a famous homepage that never mentions you in a way a human or a model can use.
Pitch the person whose archive already looks like your category. Let the domain be a side effect.
The second question, in practice
You pitched the usage number.
They reply: “Who measured it, and can I see the table.”
If your answer is “our marketing team ran a survey of our users,” you just handed them a reason to skip you. That is not independent enough. It might still work if the methodology is clean and you are honest about the sample. It dies if you get cute.
If your answer is a person who did the work, a table that does not collapse under a follow-up, and a customer who will confirm the pain in one quote, you have a shot.
Have that pack before you send the first email.
Not after they ask.
After they ask, you have hours, not days. The slot is filling while you “pull something together.”
This is why I will not take a company that cannot put a human on the record. There is no pack. There is a slogan. Slogans do not survive the second question.
Pitch the newsletter person
Everyone wants the homepage.
The newsletter writer has a hole every morning and a list of people who actually open it. Their piece often lives on the same domain, gets indexed, and gets clipped into other desks by 11 a.m.
They are a human with a deadline that recurs.
Treat them like a reporter, because they are. Send the fact. Send the chart. Make it pasteable.
A lot of “we never hear back from the big site” is you ignoring the person who writes the thing the big site’s staff reads with coffee.
Start there. Climb later. That is the resume. Local or trade or newsletter, then the louder desk. You already heard this. You keep skipping it because the logo is prettier.
Pretty logos do not file. Recurring deadlines do.
What to ban from the pitch
Revolutionary.
Disruptive.
Synergy.
Excited to announce.
First-of-its-kind, unless you can survive the second question without sweating.
“Just wanted to bump this.”
“My CEO would love to do a byline.”
The byline offer is a tell. You want them to publish your ad. They want a story. Those collide. If you have a point of view, say the point. If you have a fact, send the fact. Do not send a ghostwritten column with your product in paragraph four and call it thought leadership.
Thought leadership is a person who will talk, live, without a script that sounds like a landing page.
A week of doing this for real
Monday. Build the actual list. Ten humans. Beat. Last piece. Why you fit. If you cannot fill ten without stretching, your category is narrower than your ego. Start with four.
Tuesday. Write one pitch. Reuse the skeleton, not the first line. The first line is custom or it is trash.
Wednesday. Send. Not BCC. Not a tool that personalizes “Hi {first_name}” and then pastes the flyer. Send like a person.
Thursday. One follow-up to the people with live slots. Then stop.
Friday. Count files, not sends. If nothing filed, the story is the suspect, not the journalists. Fix the fact. Do not double the list and spray.
That week will feel small. It is supposed to. Small is how you hit a number you can put in writing.
A 200-row week feels big and produces a recap. You already know how that movie ends.
What I need from you if you want this to work
A named human on the record.
A fact that survives a second question.
Brand guidelines if you have them, so I do not walk you into a claim you hate.
Then get out of the way.
If every pitch has to clear seven people, we will miss the deadline on purpose. I will tell you that before you pay. If it will not file, I do not take it.
You are not buying access to a masthead. You are buying a pitcher who will keep walking into the right inboxes until the floor is met or the ninety days are up and the money comes back.
Starter is five qualifying placements.
National is ten.
Titan is twenty.
Same motion. Different count.
The motion is always the human with the deadline.
If you want the short version
Stop addressing buildings.
Find the byline.
Read the third paragraph.
Bring one fact and one person who can talk today.
Write five lines.
Follow up once.
Measure URLs, not sends.
If your vendor cannot work that way, they are in the costume business. The costume is the publication. The business is the recap.
The file lives in a person.
Pitch the person.
That is the work.